Online Services will be unavailable until at least July 31. We apologize for any inconvenience.
What happened to Online Services?
TRAF staff monitor our online systems diligently to ensure your security and data protection. Our ongoing risk assessment has led us to proactively pause Online Services. To be clear, we have not experienced a cyber breach, nor was one imminent, but we felt it was a responsible course of action, given the increasing risks in today’s digital world.
Between now and July 31, we will be upgrading the security features of Online Services with the intention of bringing them back online.
Continued services
We are committed to ensuring you have the information you need to make informed decisions regarding your pension benefits. We continue to be available to assist you by phone, email and Zoom and in-person appointments.
Retiring in June 2026?
If you are considering retiring in 2026, please contact our office to schedule an in-person or Zoom appointment. You can have a personalized discussion with a Member Services Specialist to obtain further information on your pension and to complete the application process.
Contact us
For all other matters, please call our office at 1-800-782-0714 or 204-949-0048.